Shipping policy

Do you ship worldwide & how much does shipping cost?

Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it.

What are your shipping and processing times?
Standard Shipping Times
‍USA and Canada: 5 - 10 days
‍Oceania: 5 - 10 days
‍Europe: 5 - 15 days
‍Latin America: 10 - 25 days
‍Rest of the world: 14 - 30 days

Processing Times
‍We have a big team and system to process orders almost immediately after you make the purchase. This means that after 24 hours your order will likely be shipped. Where can I find my tracking number?When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! 

If you need more detailed information, please shoot us an email at support@doctorjonestools.com and we'll help you out!
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‍Unexpected Delays
‍In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.